About Brian Takura Chikanya

  • Academic Level Certificate
  • Age 23 - 27 Years
  • Salary 3868
  • Industry Telecommunications



  • 2021 - 2021
    Munakiri Leaf Tobacco

    Help-Desk Technician

    Answered user inquiries regarding computer hardware and software. Performed troubleshooting and diagnosis for issues related to software and peripheral equipment. Managed system performance by monitoring operations and correcting routine issues. Set specifications for new systems and updates, factoring in input from management, staff and users. Oversaw daily performance of computer systems.

  • 2018 - 2019
    Harare Central Hospital

    Systems Support Intern

    Helped users to via telephone to diagnose and triage problems. Responded promptly to all incidents and requests. Managed workstation functionality through proper setup, configuration and testing. Monitored user and group access management, leveraging strong knowledge of active directory users. Addressed and resolved routine user issues


Hardware and software troubleshooting
Fixing and repairing computer related issues
Troubleshooting and fixing network issues