About Sylvester Matambudziko Nyapwere

  • Academic Level Diploma
  • Age 33 - 37 Years
  • Salary 1850
  • Industry Banking

About me

A vast experienced professional who is passionate about what he can do, proud of what he can deliver and prepared to go the extra mile to make a difference. Sylvester is comfortable working in an ambiguous and rapidly changing business environment where risks need to be assessed and planned for. A self-starter who is willing to take the initiative and has the ability to work in a highly dynamic, demanding and deadline driven environment. My greatest strength is being patient, persistent, and determined to achieve results.



  • 2009 - 2009
  • 2012 - 2013
    TN Bank

    Data capture Clerk

    1.Processing of loans on the Core Banking System (CBS) as defined in the process flow (customer creation, deposit account opening, credit application, loan account creation, loan disbursement) from source documents. 2.Maintain records of work received and performed

  • 2013 - 2017
    Steward bank ltd

    Collections and Recoveries Officer

    1. Contacts delinquent client and/or provider accounts by letter or phone in order to discuss legal requirements and/or to make arrangements for deferred payment plans, forbearance agreements, or other feasible options. 2. Providing customer’s reconciliation statements. 3. Follow legal requirements during debt collections to avoid legal issues. 4.Gathers information and evidence to be used in civil proceedings to obtain liens, abstracts of judgments, other legal actions and following legal requirements during debt collections to avoid legal issues

  • 2017 - Present
    Steward bank ltd

    ERM and Conformance Officer

    1.Carries out onsite and offsite assessments as per year plan and makes appropriate recommendations 2.Assesses operational risks on new and existing products, systems and processes as outlined in the product programmes 3.Updates and consolidates the Operational Risk Loss database of the Bank 4.Participates in the development of new products, systems, processes and user acceptance tests 5.Follow up on all issues raised by both internal, external auditors and ensure closure by 90 days


Customer service and negotiating skills