About Takudzwa Matrone Jaricha

  • Academic Level Bachelor's Degree
  • Age 23 - 27 Years
  • Salary 1850
  • Industry Insurance

Education

  • 2015 - 2019
    National University of Science and Technology

    Bachelor of Commerce Honors Degree in Risk Management and Insurance

    Insurance and Risk Management teaches the theory of managing risk, short-term insurance, life insurance, retirement funding and medical insurance. Conceptually these areas are, underpinned by the economic theory of risk and insurance, to which a substantial portion of the third year course is devoted. The theory of taxation, insurance law and insurance policies are also covered.

Experience

  • 2020 - 2021
    Galaway Management Services

    Business Development and Administration Consultant

    • Analyzing the market trends and placing business where it’s most appropriate. • Preparing Job Advertisements for and that suit different clients • Receiving and short listing candidates for the prescribed job and meet submission deadlines for clients. • Payroll processing and administration for different clients of different sizes using Belina Payroll System. • Supervising and monitoring outsourced labour during the course of the labour broking contract. • Managing the company’s social media platforms and keeping them active on a daily basis. • Petty Cash management and financial handling for the company’s finances. • Creating and making follow-ups on outstanding company payments from debtors. • Serving as internal consultant by analyzing a company’s current HR programs and recommending solutions • Developing, revising, and implementing HR policies and procedures • Ensuring HR programs and services are in compliance with established policies and procedures and state laws and regulations • Preparing and maintaining reports related to specific HR projects • Assisting with the development and coordination of recommended changes regarding workflow • Developing methods for compiling and analyzing data for reports and special projects • Conducting audits of HR activities to ensure compliance and quality service. • Presenting training sessions related to specific HR programs • Office administration for the company. • Setting up and facilitating company meetings with different clients. • Documenting and keep records of all company meetings. • Drafting business proposals for various tenders, contacting business and constant strategic management of the company’s clients.

  • 2020 - 2020
    First Mutual Life Assurance Company

    New Business and Administration Officer

    • Lodged policies daily • Accepted more than 100 policies per day. • Dispatched around 80 policy documents per day. • Distribute proposal form to new business administrator and indicate recipient on batch sheets. • Receive date stamped proposal forms. • Verify proposal form information against Exergy system using the policy number. • Verify payment of first premium in the policy and system suspense • Validate the policy in the system to update any changes made • Receive “No policy error” message on all successful validations • Accept policy where there is first premium. • For all life policies and FCP policies with sum assured above minimum sum assured, submit to underwriting after following possesses. • Check Alpha and or LOA in the system. • Receive medicals as per underwriting memo and sign off in the mail book. • Match medicals with files in the medical diary using policy number, names and date of birth. • Refer unmatched medicals to the Underwriter, New business and underwriting supervisor or New Business and underwriting manager within 24hours. • Record all payment details for medicals received at the back of the invoices and sign. • Receive proposal forms with medical requirements • Diarize the proposal forms in the designated box file for 14 days. • Receive and match medicals with policy files • For outstanding medicals after 14 days, write follow up memo to agent and further diarize for 28 days. • Refer proposal form to underwriter if requirements are not received within28 days. • Process refund where payable for Not Taken Up policies

  • 2019 - 2020
    First Mutual Life Assurance Company

    Client Services Administrator

    • Receives enquiries from clients, Assess the nature of enquiry, determine solution, and Notify client of the query resolution in writing and or in person. • Receives and prepares quotations for products and policy values as and when requested by clients, and also calculates premiums for different products. • Resolves general policy queries for walk-ins, telephonic, emails, agents, letters and share queries from shareholders. • Receive notification of claims, check policy status, advice necessary requirements, verify authenticity of documents and provide forms to be completed. • Calculate values on cash accumulation products, forward claim to claims department and give constant feedback to client until final claim is paid. • Manage suspense accounts with the aim of reducing it to zero. • Receive requests for refunds; verify authenticity of refund with premium accounting in the system.

  • 2017 - 2018
    First Mutual Life Assurance Company

    Claims Administration Intern

    • Administration of life and funeral assurance claims from all area offices • Risk management through executing clients’ queries and claims as well. • Communicated effectively with various clients as well as professionally across different departments. • Death claims assessment and fraud investigation. • Retrospective underwriting of life and funeral policies. • At the end of every month, I was required to clean and model claims data through intimations. • Analysed claims trends annually as per request of the superior to furnish the management with suitable reports on claims trends and claims administration. • I also paid death claims within stipulated turnaround times through Ecocash Payment platform. • Prepared requisitions for claims that were supposed to be paid through bank transfer. • Managed and maintained Ecocash float for funding. • Maintained and managed shareholder accounts through term-expire processing, refunds, suspense management, reinstatements and re-dates.

Expertise

Computers
Customer Servicing
Administration
Business Development
Risk Management
Analytics
Reporting
Presentation

Languages

English
Proficient
Shona
Proficient

Skills