About Terence Tawodzera
Academic Level Master’s Degree
Age 33 - 37 Years
Industry Digital Services Provider
As a passionate, determined, goal – driven and dynamic IT professional with a strong business acumen, I strive to achieve optimal results. I have gained valuable experience and believe that I can achieve anything I set my mind to.
Extensive experience of working in the front-line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving, analytical skills and able to contribute to the development of best practice, procedures, and policies within a company.
2018 - 2021
An executive MBA helps professionals in management positions become more effective leaders, develop more dynamic teams and generate innovative ideas for their company.
2011 - 2014
Midlands State University
An information systems degree provides you with a range of specialist skills in areas such as: hardware, software development and programming. systems analysis. database systems and design. networking and operating systems.
2021 - Present
❖ Sasai customer journey automated via Appium. ❖ Technical stability of Sasai and associated platforms ❖ Responsible for the entire software testing life cycle, from test planning, design, execution, reporting and closure of test activities. ❖ Documentation and tracking of identified bugs. ❖ Translating requirements into test plans and test scripts ❖ Regression testing of increments ❖ Working with developers to resolve identified bugs and improve software products. ❖ Bug tracking using JIRA.
2020 - 2020
City of Mutare
❖ Performed process control systems preventative/corrective/emergency maintenance, remote diagnostics, revision upgrades, PC maintenance, and troubleshooting. ❖ Involved in the development of different applications with python. ❖ Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction. ❖ Assisting various users at 1st line support on hardware and software issues. ❖ Responsible for managing vendors, network, and server administration. ❖ Ensuring desktop computers interconnect with diverse systems including associated file servers, email servers, application servers, and administrative systems.
2019 - 2019
Manica Skyview Hotel
❖ Project Management-Established and implemented project management processes to ensure completion of the conversion from old to new ERP. ❖ Developed test plans for data communication products. ❖ Provided on-site customer Technical Support and system integration. ❖ Implement IT projects and follow them up until they are achieved, including communicating with suppliers our IT resources and buying them. ❖ Managed all IT related assets for the group. ❖ Collect and summarize information in preparation for creating and submitting status reports.